LB
Luwelyn B

1 reviews | Active since Nov 2020

19 Nov 2020, 13:10

Transunion Credit Bureau

I have submitted sequestration and rehabilitation orders in May 2020 and I still have not received the ITC clearance as instructed Transunion has now stopped disputes via email but their website is dysfunctional and does not accept documents that they require me to upload as I keep receiving errors.. As a result I have lost my job in October due to poor credit status. Had they done their work in June 2020 I would still be employed. This is gross negligence on their behalf

0
Replies (3)
LB
Luwelyn B's update19 Nov 2020, 13:14
Reviewer Update
Transunion call center options also not working so I need to know what to do or should I just contact the ombudsman
Transunion Credit Bureau
Transunion Credit Bureau's reply20 Nov 2020, 08:56
Official
Good day, this matter has been escalated  
LB
Luwelyn B's update09 Dec 2020, 17:03
Reviewer Update
The matter has been resolved albeit too late. Thank you for this platform.