TransUnion Consumer Interactive Team

I am so appalled by the manner in which this institution conducts itself, they asks you to join MyTransUnion Alert Notification but when you call to get details of the enquiry you are expected to wait for an hour on the line listen to voice / music and at the end of the day the call attender asks your details and expect you to know how much was the initial amount in value you were offered by the retail shop imagine after have had an account for more than 5years. This has caused me a serious damage as a company by the name of PANIC ASSIST has registered a debit on my account without my consent and that makes me wonder why do I have to pay for this service if the operators are so useless and they can only attend to telephone no emails. This is indeed madness at its best since were are now in the more diverse communication means. Prior to this I have disputed my credit record with Transunion and requested that they correct, I am told it has been updated but am unable to view the latest report on their website dashborard. What must I do with this poor service