MW
Mark W

1 reviews | Active since Jan 2012

23 Jul 2019, 16:09

Transunion Consultants Lying & Wasting Time

I lodged a dispute with Transunion over 2 weeks ago, which was resolved. They have not removed the dispute flag from my profile even though the dispute has been resolved and this is now affecting my application for a home loan. I have called them 4 times now since last week and every consultant that I speak with says they will escalate this issue and it will be resolved in 48 hours. It's been over a week now and nothing has been resolved! How difficult is it to remove a dispute flag??

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Replies (1)
Transunion Credit Bureau
Transunion Credit Bureau's reply26 Jul 2019, 14:19
Official
Good day,

In order to resolve this request we require further information which cannot be displayed on this platform for your safety.

Kindly send us an email with your query, ID number and contact details to *** insert 'HelloPeter Query' in the subject field

- TransUnion