AB
Abigail B
1 reviews | Active since Jun 2023
20 Jun 2023, 15:33
******* TransUnion
TransUnion clearly states that they will never give your information to anybody apart of yourself as a consumer. However that is not the case. It is printed on the bottom of there emails and stamens etc but clearly a lie. TransUnion supp**** Mr price with my documents and personal information ITC report without my consent even after Mr price has a case with me of having a *****ulent account on my name. TransUnion cannot be trusted or there staff but this is not fare we are being ****med by people working in tje industries supplying each other with our personal information.
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Replies (3)AB
Abigail B's updateReviewer Update
20 Jun 2023, 15:43This is a quote from TransUnion
"TransUnion cares about protecting the privacy of all persons and entities and is committed to the fair, transparent and respectful handling of personal information that complies with relevant data protection laws."
So please explain to me how they went and gave my ITC report and personal information to MR price without my consent or permission. When I then emailed them and questioned this matter I got a reply mail from Mokoena, Lerato Maurice
Clearly stating that they cannot assist me with this query. When I call they put me on jold for 25min and then told me to email. So how do we deal with a query if not via email or phone call.
Lies and bad service. Misleading
"TransUnion cares about protecting the privacy of all persons and entities and is committed to the fair, transparent and respectful handling of personal information that complies with relevant data protection laws."
So please explain to me how they went and gave my ITC report and personal information to MR price without my consent or permission. When I then emailed them and questioned this matter I got a reply mail from Mokoena, Lerato Maurice
Clearly stating that they cannot assist me with this query. When I call they put me on jold for 25min and then told me to email. So how do we deal with a query if not via email or phone call.
Lies and bad service. Misleading
AB
Abigail B's update20 Jun 2023, 15:43
Reviewer Update
This is a quote from TransUnion
"TransUnion cares about protecting the privacy of all persons and entities and is committed to the fair, transparent and respectful handling of personal information that complies with relevant data protection laws."
So please explain to me how they went and gave my ITC report and personal information to MR price without my consent or permission. When I then emailed them and questioned this matter I got a reply mail from Mokoena, Lerato Maurice
Clearly stating that they cannot assist me with this query. When I call they put me on jold for 25min and then told me to email. So how do we deal with a query if not via email or phone call.
Lies and bad service. Misleading
"TransUnion cares about protecting the privacy of all persons and entities and is committed to the fair, transparent and respectful handling of personal information that complies with relevant data protection laws."
So please explain to me how they went and gave my ITC report and personal information to MR price without my consent or permission. When I then emailed them and questioned this matter I got a reply mail from Mokoena, Lerato Maurice
Clearly stating that they cannot assist me with this query. When I call they put me on jold for 25min and then told me to email. So how do we deal with a query if not via email or phone call.
Lies and bad service. Misleading
Transunion Credit Bureau's replyOfficial
20 Jun 2023, 16:21We have escalated your query and one of our agents will be contacting you with feedback.
Kind regards!
Transunion Credit Bureau's reply20 Jun 2023, 16:21
Official
We have escalated your query and one of our agents will be contacting you with feedback.
Kind regards!
AB
Abigail B's updateReviewer Update
21 Jun 2023, 10:21And here I am still waiting on TransUnion since yesterday to please explain to me why my personal information and itc was given to a company who opened a *****ulent account on my name and billed me to pay it now want to refund me...why was my ITC given with out a mandate or confirmation...why without my permission???
AB
Abigail B's update21 Jun 2023, 10:21
Reviewer Update
And here I am still waiting on TransUnion since yesterday to please explain to me why my personal information and itc was given to a company who opened a *****ulent account on my name and billed me to pay it now want to refund me...why was my ITC given with out a mandate or confirmation...why without my permission???