CB
Carol B
1 reviews | Active since Jun 2022
10 Jun 2022, 11:31
Transunion
Sadly the majority of the reviews on Transunion are correct, their systems are geared to send u in never ending circles. Been trying to Register a Dispute against Telkom, re landline & Adsl, since 18 May'22. Due to lack of service since 2013 to 2016. Do Both Transunion and Telkom think as I'm over 70 my brain no longer works? Definately NOT capitulating. Firstly where did they thumbsuck an amount owed, when Telkom owe me money and at the very least an apology for all the turmoil that has followed, just because they failed to send me documentation confirming my cancellation! Definately NOT capitulating this is a matter of principles.
Helpful (0)
Replies (2)0
Replies (2)
Transunion Credit Bureau's replyOfficial
13 Jun 2022, 08:08Good day, this matter has been escalated
Transunion Credit Bureau's reply13 Jun 2022, 08:08
Official
Good day, this matter has been escalated
CB
Carol B's updateReviewer Update
25 Jul 2022, 12:03After the above message received a call from Disputes department said a reply will be forthcoming within 28 days. It is now 14 days beyond the 28 days and NO reply has been received. Therefore I am left with no other option but to escalate this matter to the relevant Ombudsman.
CB
Carol B's update25 Jul 2022, 12:03
Reviewer Update
After the above message received a call from Disputes department said a reply will be forthcoming within 28 days. It is now 14 days beyond the 28 days and NO reply has been received. Therefore I am left with no other option but to escalate this matter to the relevant Ombudsman.