Transuinon Insensitivity and disregard for consumers

<p>To whom it may concern,</p> <p>I write to you with anguish and disappointment not to mention disgust regarding the handling of my credit profile to Transunion Credit Bureau. My credit scoring as of the 11 March 2017 was on 788 points which put me in a 'good status' in order to be approved for credit. My scoring is now sitting on 0 and to add injury to insult after lodging a complaint not a single person got back to me.</p> <p>When I called Transunion they told me that I have a default (which has been paid up and the paid up letter was sent) and there is a new law that, consumers with defaults would get 0 rating because of that and that once the default is removed they will 'rework my scoring' I have checked every source to see if any such amendments or notices in gazettes have been made and there is nothing.</p> <p>I have been retrenched twice, and now I have a job. I have worked very hard to pay up debt and this default in question was paid (please see paid up letter) I have found their approach and treatment pathetic and very insensitive towards those of us who have worked so hard to rehabilitate our financial situations.</p> <p>I am very disappointed in the manner in which Transunion has recklessly administered such practices to consumers and the like.</p> <p> </p>