LE
Lannice E

1 reviews | Active since Nov 2022

29 May 2025, 13:37

Transuinion disgraceful

TransUnion has been nothing short of a nightmare. Their credit scoring system is wildly inaccurate — my score is 53 points lower than what the other top bureaus report. For over a year, I’ve fought to clean up and improve my report to secure a home loan, only to be blocked by outdated, incorrect data they refuse to fix.

Accounts written off two years ago still show negatively. Paid-up letters make no difference. I haven’t made a single new enquiry, yet my score won’t budge. Their WhatsApp agents are useless, phone support is a dead end, and their dispute process is a joke. It’s clear they do not care how their negligence destroys people’s financial futures.

This isn’t just incompetence — it’s reckless, damaging, and unacceptable.

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Replies (1)
Transunion Credit Bureau
Transunion Credit Bureau's reply29 May 2025, 13:40
Official
Hi there, thank you for contacting TransUnion South Africa, 

 I have escalated your query and one of our agents will be contacting you with feedback.