Their administration is a nightmare!
I have raised a dispute with them via their portal on 08 April 2026 and it is still not yet resolved; they claim to have received my documents on 28 April which is not truthful as I had uploaded them in real-time on the 8th of April 2026.
This is a delay tactic they have app**** to extend the applicable turnaround-time applicable.
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Replies (2)
Transunion Credit Bureau's replyOfficial
07 May 2026, 09:10Hi there, thank you for contacting TransUnion South Africa,
I have escalated your query and one of our agents will be contacting you with feedback.
I have escalated your query and one of our agents will be contacting you with feedback.
Transunion Credit Bureau's reply07 May 2026, 09:10
Official
Hi there, thank you for contacting TransUnion South Africa,
I have escalated your query and one of our agents will be contacting you with feedback.
I have escalated your query and one of our agents will be contacting you with feedback.
's updateReviewer Update
09 May 2026, 14:25Transunion hasn't contacted me as yet, they have a standard reply template that they use to all their disgruntled clients here to seem as if they are doing the work...this is indeed problematic.
's update09 May 2026, 14:25
Reviewer Update
Transunion hasn't contacted me as yet, they have a standard reply template that they use to all their disgruntled clients here to seem as if they are doing the work...this is indeed problematic.