CL
Charles L

1 reviews | Active since Apr 2020

13 May 2020, 14:10

Terrible customer service - with generic responses

i have been trying to get my report aligned with true ,correct and up to date information for over 2 months now , disputes are sent and apparently resolved according to the emails they send me but it is never correct , i have logged the same dispute now for the 3rd time and it never comes back correct ,

i cannot speak to another of their emotionless robotic call center agents anymore because they all just say it has been escalated to a team leader who will phone me back but never does , please guys and girls i dont really care for their response on hellopeter because it is just a generic response telling lies to try save face ,

does anyone have a solution or a person that i can phone or even a correct email address

0
Replies (2)
Transunion Credit Bureau
Transunion Credit Bureau's reply14 May 2020, 07:49
Official
Good day , this matter has been escalated 
CL
Charles L's update14 May 2020, 08:33
Reviewer Update
No it has not, your generic response is a very poor attempt at making the public believe that transunion actually cares about their job, nobody will contact me directly nor will this issue be resolved correctly, transunion should not have controll over consumers financial world because you are outdated slow and I'll informed