PD
PRETTY D

1 reviews | Active since Sept 2018

11 Feb 2022, 08:51

STUPID AGENT CALLED VUYO & TRANSUNION

Hi,

I'm beyond being ****ed right now! early this week I contacted Transunion regarding my blocked account and they asked me to send a proof of address , and copy of my ID of which I did. My account was then unblocked and had to reset a new password of which I did on Wednesday.

Last night I logged in my account and tried to purchase a monthly subscription and the page was unresponsive then I gave up with the impression that it was under maintenance.

This morning my password isn't working and my account was blocked again due to numerous attempt. I call Transunion as per instructions the AGENT CALLED VUYO!!!! is so stupid and would like to rate him zero!!! I'm disgusted by him he asked me to re-send my documents but the reason I was blocked this time is not FICA issues it's because I had many attempts to log in...yoooh I'm so angry that I have to send the bank statement and ID again like really?? all the time I'm blocked I'll have to resend this documents? STUPID agents who is lazy to troubleshoot the issue he so stupid I;m so upset

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Replies (1)
Transunion Credit Bureau
Transunion Credit Bureau's reply11 Feb 2022, 10:08
Official
Good day, please clear your browser history before logging in, We have sent you a password reset to access your profile, please check the sms’s on your cellphone