1 reviews | Active since Jun 2012
Still being debited after cancelling my account two months ago
I requested TransUnion to cancel my account in June (28 June to be exact) this year as I was leaving the country to move to Japan for two years from August ( I am now living in Japan). After many attempts they rep**** to me (on 2 August) and confirmed cancellation of the account. They then proceeded to debit me anyway TWICE, in September AND October, when they debited me in September I emailed them and they apologized and assured me that my account was cancelled. But somehow the clowns managed to repeat the same feat again in October. It seems they are utterly *********** and unable to fulfill a simple account cancellation. With that in mind I would suggest that no one should trust them with personal financial information.
I would like them to confirm that they will stop debiting my account once and for all.
I am in Japan now so cannot be contacted by phone, so please only email me to get in touch, at **********
