*****ing money out of my account by Double billing me

<p>For the past year i have been paying for two of the same services, whenever i call in to cancel one of them i am told it will be done, yet the next month another 2 debit orders are taken off of my account.</p> <p>To date i have cancelled the subscription 3 times, and now i am waiting for the money to be put back into my account for all the months i have been double billed.</p> <p>For a Credit bureau Transunion do seem to have huge problems with their Billing department.</p> <p>Each time i call in i am told only a manager can cancel the service, so as the service was not cancelled 3 times am i right to assume that there are no managers at Transunion? or am i just getting ignored and having my money taken out of my account each month because someone is not able to cancel the service properly?... </p>