LW
Louis W

1 reviews | Active since May 2016

07 Jul 2020, 04:34

Stay awayf from them

Requested a valuatio for my Ford Kuga, paid the fee of R10,00 and received the valuation indicatin a value of zero. Tried to contact them asking for a correct valuation of refund by email and telehone without any success. Keep clear of them.

0
Replies (1)
Transunion Credit Bureau
Transunion Credit Bureau's reply09 Jul 2020, 11:36
Official
Good day,
TransUnion supplies values on cars that have high volume sales in a year. I.e. Volkswagen Polo sells approximately 1500 units a year as new cars. In year two the Volkswagen Polo will have trade and retail values available due to the fact that there is a high probability that a large portion of those cars will return to the dealer market as used cars. If a car, such as a Mercedes Benz C65 AMG only sells about 10 units per year, the chances of those cars returning to the used market are slim. To determine an accurate trade and retail on 4 cars (for example) is very complicated and could “skew” the values.TransUnion provides values in the following instances - If the car has been in the market for longer than 12 months from its introduction date; if sufficient volumes of that particular car have been sold and we have enough information from the industry to generate a Trade and Retail Value and if the car is not older than 25 Years


For further assistance please follow the below link


https://www.transunion.co.za/client-support/faqs#articleSection3