DL
Daniel L
1 reviews | Active since Nov 2011
03 Jun 2020, 11:54
Slow assistance
Ive been locked out of my account and have been asked to send documents, i have sent them multiple times and it takes their staff 5 days every time to respond to any of my request, ive been a customer for 5 years and all of a sudden i need to confirm my details which hasnt changed AGAIN
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Replies (2)0
Replies (2)
Transunion Credit Bureau's replyOfficial
04 Jun 2020, 08:05Good day, this matter has been escalated
Transunion Credit Bureau's reply04 Jun 2020, 08:05
Official
Good day, this matter has been escalated
DL
Daniel L's updateReviewer Update
04 Jun 2020, 09:31Thank you for your response, this has been resolved professionally by the attending consultant.
DL
Daniel L's update04 Jun 2020, 09:31
Reviewer Update
Thank you for your response, this has been resolved professionally by the attending consultant.