Rude angent Neo Shezzi is not willing to assist and calling Transunion clients ****s

I purchased a product last week and got confirmation via sms and e-mail yesterday that my purchase was succesfull. I tried to log in this morning but my account was locked for some reason. I called for assistance and spoke to rude Neo Shezzi. He claimed that he coudn't verify me becauase the numbers *** and e-mail *** I gave him was incorrect. I expaliend to him that he just sms'd me an OTP so how can the number be wrong, you e-mailed me yesterday still so how can my e-mail be wrong. He started getting rude by insisting I am giving him wrong info and empasizes people (Transunion clients) lie all the time! When I asked his name as I was getting irritated with his attitude, he refused to give it to me and dropped the call in my ear! I had to again call with my airtime and spoke to another agnet who could verify me sucessfully. I want supervisor Thuli Sabisa to listen to that call and reevrt back to me with an apology from Transunion for the rude agent Neo Shezzi