SB
Saadiqah B

1 reviews | Active since Nov 2023

10 Nov 2023, 14:20

REMOVE THE DEBT REVIEW FLAG!!!

I was flagged under debt review in error by a debt review company. The company confirmed the error & sent a formal letter confirming this. All necessary documentation has been sent to Trans Union to remove the flag. But getting them to remove the flag seems like its the most difficult thing under sun!!! There is nothing further to be provided in terms of supporting documents!! Ive been struggling with this sine the beginning of August 2023. Its the 10th of Nov 2023. PLEASE REMOVE THE DEBT REVIEW FLAG!! I WAS NEVER UNDER DEBT REVIEW! Please refer to SR#: ***

0
Replies (8)
Transunion Credit Bureau
Transunion Credit Bureau's reply10 Nov 2023, 16:03
Official
We have escalated your query and one of our agents will be contacting you with feedback. 

Kind regards! 

SB
Saadiqah B's update13 Nov 2023, 10:33
Reviewer Update
I am still waiting for an agent to contact me.
SB
Saadiqah B's update13 Nov 2023, 15:57
Reviewer Update
Still no contact from Trans Union. Absolutely ridiculous!!!
SB
Saadiqah B's update13 Nov 2023, 16:35
Reviewer Update
Still no contact from Trans Union. Absolutely ridiculous!!!
SB
Saadiqah B's update14 Nov 2023, 12:46
Reviewer Update
Still no contact from Trans Union. How does one give a negative star rating???
SB
Saadiqah B's update15 Nov 2023, 11:45
Reviewer Update
Finally received a call yesterday from Trans Union just before 2pm. After a lengthy discussion & reaffirming why they should remove the debt review flag, I was advised that this would be resolved & they would call me back before COB. I am still awaiting my confirmation of the resolution. PLEASE CALL ME BACK TRANS UNION!!
SB
Saadiqah B's update16 Nov 2023, 12:29
Reviewer Update
Received a call from Trans Union yesterday whereby it was confirmed telephonically that the flag will be removed within 24 hours. I am still awaiting my written confirmation from Trans Union that this has been received & the flag is officially removed. Please call me for my email address if you dont have it on record.
SB
Saadiqah B's update17 Nov 2023, 11:08
Reviewer Update
I received my updated Trans Union report whereby the debt review flag has been removed. Thank you Trans Union!