Prescribed Debt still not removed as per NCA or Prescription Act 68 of 1969

I have send a few e-mails to get my ITC cleared so that it is the same as Clearscore who directly gets their information from Experian - however even though the law states the below: According to the Prescription Act 68 of 1969, most unsecured debts (e.g. personal loans, credit cards, store accounts) prescribe after 3 years if: · No payment has been made; · No written acknowledgment of the debt has been given by me; and · No legal action has been taken to collect the debt within that period. Additionally, in line with Section 71 of the National Credit Act (NCA) and Regulation 17, once a debt has prescribed, it may not be listed or maintained on a consumer’s credit profile. The National Credit Regulator (NCR) and Credit Ombud have clearly stated that credit bureaus and creditors must ensure such listings are removed immediately once identified. You get no feedback even the ombudsman for them don't get back to you. Surely it should be an automatic removal as per the act - why should I even request it? Easy to ruin peoples lives but the last to fix it.