Prescribed Debt Re-listed After Confirmation of Closure

I am extremely dissatisfied with how my dispute has been handled by TransUnion.

This account was previously confirmed as prescribed, and I was contacted by a consultant named Daphney, who assured me that the account would be updated and closed accordingly.

However, despite this confirmation, the same account has now been listed again on my credit profile. This is both incorrect and highly concerning.

To date:

* No valid proof of acknowledgment of debt has been provided. * No payment has been made towards the account. * No legal action has been taken within the prescribed period.

The creditor has claimed to have “credible evidence,” including a recorded call where I allegedly agreed to make payment. I formally requested this recording, and it has still not been provided.

Re-listing a prescribed debt after confirming its closure is misleading and prejudicial.

I request that this matter be urgently investigated, and that the account be permanently removed as prescribed immediately.