JN
Jason N

1 reviews | Active since Jul 2020

04 Mar 2025, 17:01

Prescribed debt must be removed

Terrible Service from Transunion and not doing their Jobs. I am a paid subscriber and have been fixing errors on my credit report. My Experian reports are up to date as well as VCCB and with XDS . However Transunion fails to update my report, i logged numerous reports for an account which is Prescribed but still reflects as closed on my credit report, prescribed debt must be removed. I have the Paid up letter from the Credit Provider but they wont accept it at all.

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Replies (2)
JN
Jason N's update05 Mar 2025, 08:39
Reviewer Update
Terrible Service from Transunion and not doing their Jobs. I am a paid subscriber and have been fixing errors on my credit report. My Experian reports are up to date as well as VCCB and with XDS . However Transunion fails to update my report, i logged numerous reports for an account which is Prescribed but still reflects as closed on my credit report, prescribed debt must be removed. I have the Paid up letter from the Credit Provider but they wont accept it at all.
Transunion Credit Bureau
Transunion Credit Bureau's reply05 Mar 2025, 08:42
Official
Hi there, thank you for contacting TransUnion South Africa, 

 I have escalated your query and one of our agents will be contacting you with feedback.