Prescribed account

I am seeking assistance regarding a dispute with TransUnion South Africa concerning an old MTN account that I believe has prescribed.

I previously raised a query with TransUnion and cited prescription as the reason why the account should not continue to negatively affect my credit profile. However, I have since discovered that the account is currently listed as a judgment, which appears to be the basis on which my prescription claim was not accepted.

I am confused about the status of this account and would appreciate assistance in obtaining clarity from TransUnion. Specifically, I would like to understand:

Whether there is a valid judgment against my name in relation to this MTN account. The date on which the judgment was granted, if applicable. Whether the judgment is still legally enforceable. Why the account remains listed on my credit profile. What steps I can take to have the matter reviewed and corrected if the listing is inaccurate or outdated.

I believe I am entitled to a full explanation regarding the status of this account and would appreciate your assistance in facilitating a response from TransUnion South Africa.

Thank you for your time and assistance. I look forward to your feedback.