GH
Gcina H

1 reviews | Active since Dec 2013

27 Aug 2020, 13:45

Poor service to a monthly paying subscriber

I have been asking Transunion to update my mobile number for months now. I can't get an OTP because it is sent to an old mobile number. I pay Transunion R99 every month for the past 3 years and this is how I get serviced. I am considering of moving my services elsewhere.

0
Replies (2)
Transunion Credit Bureau
Transunion Credit Bureau's reply28 Aug 2020, 11:59
Official
Good day , this matter has been escalated 
GH
Gcina H's update08 Sept 2020, 13:38
Reviewer Update
Thank you so much for your assistance. The matter has been resolved with high distinction.