JW
Jacques W

1 reviews | Active since Sept 2021

25 Apr 2023, 14:50

Poor Service from Transunion. Making life HELL

Can you please for once and for all remove the Debt Review from my profile. I have submitted all documentation. See below from DHS and from consumer debt support, what else do you need. This is making life unbearable. I am still also waiting feedback for how long now. See below: GOOD DAY TO ALL PARTIES CITED. PLEASE FIND THE NCR FEEDBACK RECEIVED TODAY. THE DEBT REVIEW HAS BEEN UPDATED TO STATUS J. THIS MEANS THE DEBT REVIEW HAS BEEN CLOSED ON THIS ID NUMBER.

THANK YOU FOR TRUSTING US IN HELPING YOU WITH EXIT OF DEBT REVIEW.

WE APOLOGISE FOR TAKING SO LONG TO GET BACK TO YOU, AS YOU CAN SEE THE NCR RESPONDED TODAY ONLY DUE TO THE HIGH VOLUMES RECEIVED AT THEIR SIDE.

WARM REGARDS ANNIENNE NEL

From: DHSupdates <***> Sent: Thursday, 23 June 2022 14:21 To: Consumer Debt Support <***>; 'Jacques Welgemoed' <***>; 'Maritha Botha' <***>; *** Subject: RE: *** JACQUES WELGEMOED - REHABILITATION OF SEQUESTRATION ------ UPDATE STATUS J

Dear Registrant. Your application for a status update to status J refers. Be informed that we are satisfied with the validity of the documents supp**** and updated DHS accordingly. We are therefore closing this matter from our side. Regards DHS UPDATE TEAM From: Consumer Debt Support [mailto:***] Sent: Friday, 03 June 2022 07:18 To: DHSupdates <***>; 'Jacques Welgemoed' <***>; 'Maritha Botha' <***>; *** Subject: *** JACQUES WELGEMOED - REHABILITATION OF SEQUESTRATION ------ UPDATE STATUS J Good morning to you at the NCR. Herewith please find the REHABILIATION DOCUMENTS FOR ABOVE CONSUMER. 1. We took transfer on this consumer as the previous DC refused to assist the client, by updating the DHS. Rehabilitation was May 2021. 2. Attorneys letter confirming REHABILIATATION ORDER. 3. Rehabilitation order with visible court stamp. 4. Sequestration order with visible court stamp. 5. Credit Bureaus letter from the attorney. 6. The credit bureaus were updated, the sequestration no longer reflects – Debt Restructuring reflects on the credit report. I am pleased to serve these confirmed documents to you for DHS update. We thank you for your assistance and await DHS update feedback. Warm regards Annienne Nel – NCRDC2452

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Replies (1)
Transunion Credit Bureau
Transunion Credit Bureau's reply25 Apr 2023, 14:58
Official
Hi there, thank you for contacting TransUnion South Africa, 

 We have escalated your query and one of our agents will be contacting you with feedback.