vM
vusani M

1 reviews | Active since Jul 2018

03 Sept 2019, 13:35

Poor Service from Transunion

Poor Service from Transunion

Good Day, I paid my account on the 30/07/2019 and submitted Paid up letter to Transunion. my payment profile is still not updated, i have done 6 follows already and i am not getting any joy with Transunion. I paid Dunami account and African Brothers

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Replies (2)
vM
vusani M's update04 Sept 2019, 20:41
Reviewer Update
TRANSUNION DOES NOT BOTHER TO EVEN RESPOND TO EMAILS SENT.

PEOPLE ARE SO RUDE AND THEY JUST JONT CARE IF ARE WRONG OR RIGHT.

I have paid african Brothers Account on the 30/07/2019 and Transunion is refusing to update my profile, I am told i shoud wait for company to update ,which is Totaly unacceptable.

I have logged so many complains not even one person from Transunion came back to me with any update or feedback.

Transunion put my name as a defaulter for car Track Account which is under Dispute , I have contacted Transunion and and Car track without any getting any help.

I am now going to escalate this matter to my lawyer as my name is getting affected negatively when i am not at fault.
Transunion Credit Bureau
Transunion Credit Bureau's reply06 Sept 2019, 06:53
Official
Good day, we have sent you an email to assist you with your query, looking forward to your reply. Thanks, TransUnion