RT
Rachael T

1 reviews | Active since Feb 2026

23 Apr 2026, 11:20

POOR SERVICE

Transunion - Always want to know if the Service is good-NO... Every Agent I have talked to gave me different versions of my questions asked.

I try to talk to them on the Chat await for a Live agent for more than 20 minutes and no response

I reply on there mails and all i get back I must call them, and then you get transferred from one person to the other and nobody knows what you talked about.

I have a Dispute with them and i am awaiting now feedback since Feb 2026.

Utterly poor service

0
Replies (1)
Transunion Credit Bureau
Transunion Credit Bureau's reply23 Apr 2026, 11:33
Official
Hi there, thank you for contacting TransUnion South Africa, 

 I have escalated your query and one of our agents will be contacting you with feedback.