Poor Service
I logged a query n 19 August 2020. Ticket Number: 285526, despite several follow-up made telephonically regarding this enquiry the matter has not been resolved. I have not even once receive an email communication nor a phone call.
Helpful (0)
Replies (3)0
Replies (3)
Transunion Credit Bureau's replyOfficial
29 Sept 2020, 13:18Good day, we have sent you an email to assist you with your query. Thanks, TransUnion
Transunion Credit Bureau's reply29 Sept 2020, 13:18
Official
Good day, we have sent you an email to assist you with your query. Thanks, TransUnion
's updateReviewer Update
29 Sept 2020, 16:27Thank you for your response. I have received the email and the sms with login details however the login details did not work. the account remains blocked.
's update29 Sept 2020, 16:27
Reviewer Update
Thank you for your response. I have received the email and the sms with login details however the login details did not work. the account remains blocked.
's updateReviewer Update
29 Sept 2020, 16:30I have just received an SMS to contact your call center, that process I have gone through since 19 August 2020 and never got solution. I have lost faith in your query resolution process and in particular the password reset procedure. I comp**** with all your agents requested, still no access to the account.
's update29 Sept 2020, 16:30
Reviewer Update
I have just received an SMS to contact your call center, that process I have gone through since 19 August 2020 and never got solution. I have lost faith in your query resolution process and in particular the password reset procedure. I comp**** with all your agents requested, still no access to the account.