Poor Service

Good day,

I have been trying to unlock my profile since December, I have submitted the required documents numerous times without success, I also used the link provided but I am still unable to access my profile.

Yet I am receiving notifications of activity on my profile that I am not aware of but I am unable to view my credit report in order to dispute enquiries that were made without my consent.

Please contact me urgently so we can resolve the matter.

Regards Francheska.