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monediaubrey M

1 reviews | Active since Apr 2017

14 May 2021, 08:36

Pls update my personal details and remove debt review flag pls

Since on the 5th of May was told to send my documents, so that my details can be updated and my profile unlocked. I was told to wait 5 working days, that has long time passed nothing is happening. Again I'm waiting for the flag of debt review to be removed, I sent all clearance certificate and paid letters and NCR Debt Help System screenshot but to no avail. Please please help us. This is so frustrating!!! Just to remove the flag, I have done all my part. Pls ***/ *** and ***

0
Replies (4)
Transunion Credit Bureau
Transunion Credit Bureau's reply14 May 2021, 10:44
Official
Good day, we have sent you an email to assist you with your query, looking forward to your reply. Thanks, TransUnion 
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monediaubrey M's update14 May 2021, 13:12
Reviewer Update
I have not received any mail. My email address is ***
My profile is still blocked.
Please please help with removing this flag once and for all. I sincerely request you
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monediaubrey M's update14 May 2021, 13:30
Reviewer Update
And what surprises me is that with all other credit bureaus have removed the flag, and you still not, but Debt Rescue sent the Clearance certificate and paid up letters and updated the NCRDHS the same day and time.
Others never asked for the documents and the screenshot of debt help system, or maybe the emails from Debt Rescue NCR474/NCR 595 (my debt counselor) dont reach you.
I dnt understand at all.
***
mM
monediaubrey M's update18 May 2021, 12:27
Reviewer Update
"Please send copies of true/original ID and proof of address document to *** within 5 working days for TU*** "

This is the message I'm getting for the 3rd time now, I have sent documents since April, can someone please help me. I have sent them again as per your request.