Personal information at risk - with no assistance

OK, Typical South Africa. First you guys looses my personal data. At least I got a mail that state that my information was compromise and that I need to register. That is where the whole story goes down the dumps. I try to register, nope I need to reset my password. The whole system then just goes into a loop of total incompetence, no wonder the data was ******. Judging by the reset system that ask you what Cell number to send the OTP and then just go into a loop of what cell number I want my OTP. And now the big one, SUPORT or the lack of it. Forget to get any support the phone numbers is some 086 number for shared call charges, but it does not work. There is nowhere a normal business number, no e-mail and the chat facility just say agent is typing.....hmmmmmm I do not think so as it still say that after 3 days.....Can we get somebody at Trans Union to take respons civility of this mees.....typical any South African world, nobody take responsibility and there is never consequences!!!! P.S. You got some serious IT issues....basic stuff is not working, based on your online system. it is very badly designed, written and and tested......