Pay for non-existant service

<p>On the 26th September 2016 I paid Transunion online via their website R 80.00 to enable me to view my current credit score, thereafter I got logged out automatically.</p> <p> </p> <p>I logged back on to the website and I was asked to pay to see my score, so I thought that the transaction hadn't been processed.</p> <p> </p> <p>I logged onto my online banking and saw that the transaction was pending...</p> <p> </p> <p>I called Transunion and one of the consultants advised me to be patient and that as I had paid for the service it would eventually come up on my profile.</p> <p> </p> <p>Daily I have logged on and the servive which I have paid for is still not showing on my profile.</p> <p> </p> <p>Subsequently I emailed Transunion via a link on their website.</p> <p> </p> <p>They rep**** to my email and asked for proof of payment, which I provided.</p> <p> </p> <p>And now I am still waiting.</p> <p> </p> <p>It has been ten days since I have paid for the service and I'm very agitated!!!</p>