KD
Kershni D

1 reviews | Active since Mar 2009

14 Oct 2016, 16:06

Pathetic Unhelpful Call Centre Staff

<p>I have two listings on my credit record which should not appear there. I have communicated this with the call centre staff time and time again but they keep logging the dispute as a ********** case. They now request a blank page with three of my signatures but my legal advisor has advised me not to adhere to this request until they provide me with the policy that states that this is a request. Further to this, I have spoken to Octavia last month and Kentse Fainda today but both these people are rude and unhelpful. What qualifications do they hold as they certainly do not have any consumer s****s. I request that my dispute be logged with immediate effect and these listings removed as they certainly do not belong to me. As stated on my dispute form, the cellphone contract was terminated with Bayport and the cellphones returned. Further to this, I am a Standard Bank account holder and have no debts with FNB. Stop inconveniencing me and wasting my time requesting unnecessary documents and get on with what you have. Also, please employ professional staff who are able to deal with consumers in a proper manner.</p>

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