Pathetic service

<p>I contacted transunion on the 25th of July and logged a disputes for a few things i needed updated. I got an sms a few days later stating one of the queries had been resolved TU ********** 5-000323-05 however when i logged on to check my report it had not been updated. I had initially sent the paid up letters. I called back on Monday the 15th and spoke to Kentse Fainda who told me she had done an escalation and i would recieve feedback after 48hours. I called back on thec18th spoke Mark Magotlala who promised to further escalate and requested that i call back after 3 which i did however i was told there is no feedback yet and to wait another 48hours. </p>