mD
mbali D

1 reviews | Active since Jun 2016

06 Jun 2016, 10:26

Pathetic Service

<p>I contacted transunion on the 18th May 2015 to get my report i was advised that my acc is locked i have to send ID copy and proof of residence which i did the same day. I had to call numerous time spoke to different consultants being sent from Pillar to post given different numbers to call all those numbers no one could assist. I was advised by a consultant to ask for DION who is a manager of the call centre I should be getting assistance from when i called, I got through to a rude call centre agent who doesnt have telephone/call centre Etiquette "LESEKA "who kept Interrupting me doesnt even come up with solution to my problem just what she seeing on the system, The manager didnt even come to take the call just advised consultant to take the ticket number. Appalled by the service and this is supposed to be the biggest Credit Bureau.</p> <p> </p> <p> </p> <p> </p>

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