PATHETIC PATHETIC PATHETIC!!!

I have been trying since the 21st of June to get a default removed from my profile.

The attorneys sent the closure letter and report to transunion directly on the 21st of June.

I have phoned Transunion myself several times, and sent the closure letters AGAIN to their ********** email address. I have received no feedback, no correspondence, and every time I speak to a consultant in the disputes department, they are so rude and sarcastic and no one helps you as a consumer.

I am now at the point where I am reporting this on HelloPeter, the Ombudsman, and to the Credit Protection Act. Because of the lack of working ethics and doing what they are supposed to, I am still unable to apply for anything, because my profile is not updated and the default is not removed.

According to the attorneys and the Credit Protection Act, this default should have been removed within 48-hours of sending the closure letter and report from the attorneys.

How am I supposed to move forward when the company responsible is not giving their cooperation.

My personal information is also incorrect. I have phoned with disputes, sent emails, filled in the online forms with the problems and changes, without any avail.

The service I received is really pathetic and so unprofessional to say the least.