Pathetic Customer Service

So upon login a dispute via their website I got an email from Transunion stating that they are unable to resolve my dispute vie email and that I would have to call their call centre. My ticket clearly stated that I have re-located from South Africa as well as the fact that on the dispute page it says complete the form or call the call centre. The fact that their ticketing system creates an email is really none of my concern, they should get their house in order, or not offer the option to do it online. I have been a subscriber to their reports for well over 3 years, and the first time I log a dispute I get this manner of bucket passing mediocrity.

To say I am underwhelmed by this lack of service is putting it mildly.

I have sent them a support call to cancel my subscription, yet another flawed system on their end and blocked any future debit orders from them.

My advice to all patrons is to use their annual free report and not to bother subscribing to their service, as they can't be bothered to render one.