DS
Dandy S

1 reviews | Active since Mar 2009

21 Jun 2023, 16:23

Pathetic/

Pathetic. I have been trying for a month to try and get a report. Keeps telling me there has been an incident. If you try and speak to an agent, the system cuts you off, then it tells you that you are phoning out of business hours - I am not !!! It is business hours!!!! How do I get this resolved if no one answers the phone and it keeps cutting off???? Useless

0
Replies (2)
Transunion Credit Bureau
Transunion Credit Bureau's reply22 Jun 2023, 08:36
Official
Hi there, thank you for contacting TransUnion South Africa, 

We have escalated your query and one of our agents will be contacting you with feedback. 

DS
Dandy S's update25 Jun 2023, 12:19
Reviewer Update
Have not herd a thing from anyone. Zilch. Nada. Nothing.