JS
Jean S

1 reviews | Active since Oct 2016

01 Sept 2020, 07:37

ONCE AGAIN DISAPPOINTING!

It is always a struggle with transunion... Every time you follow up with something or you would like answers the consultant always just say "let me escalate your inquiry".

First I struggled to get my credit report and now I am hoping that my accounts get closed and my debt review flag gets removed ASAP (as all my accounts has been settled and I am no longer under debt review).

After reading some of the reviews regarding the removal of the debt review flag on your personal credit report, I am extremely concerned as to how long this process will take. I don't understand why it needs to take 20 business days before they can remove the flag?! My clearance certificate as well as all my paid up letters has been sent to transunion.

I have little faith that my credit report will be updated ASAP as I have phoned in and everytime the consultants just say that the system is offline.

Some of us have waited a very long time to be done with debt review and then you still have to wait years for the credit bureau to update it as their systems never work :(

How is this fair?

0
Replies (1)
Transunion Credit Bureau
Transunion Credit Bureau's reply01 Sept 2020, 10:05
Official
Good day, this matter has been escalated  

Best regards,