Not helpful enough

Failed to follow protocol and law, other credit bureaus removed DMC5 and Nedbank from my profile and here I'm getting different stories from different people. Firstly account was sold, so when I say I didn't sign up or been notified account was sold how is that credible. Secondly both accounts should have been removed as no contact whatsoever has been made within three years, absolutely no help whatsoever even after me trying to be responsible.