NW
Nastassja W

1 reviews | Active since Sept 2013

07 May 2024, 10:03

No Service

Transunion is the worse, what will it take to get interaction with Transunion. I have been struggling to get my username and password updated with no response, my husband has also been struggling with the same thing. They add you to a live chat and no one chats for hours, in fact, there is no response at all.

0
Replies (2)
Transunion Credit Bureau
Transunion Credit Bureau's reply07 May 2024, 10:14
Official
Hi there, thank you for contacting TransUnion South Africa, 

 I have escalated your query and one of our agents will be contacting you with feedback. 

NW
Nastassja W's update20 May 2024, 08:26
Reviewer Update
Thank you so much for contacting me immediately and resolving my issue.