No response - poor service

<p>On the 15/07/2016 I've sent Transunion an email to update my ITC profile (Ref no: ********** ********** 67). On the 25/07 I received a mail requesting my ID number which was sent same day. (Nonhlanhla Makhubo)</p> <p>Since today no response received from Transunion.</p> <p>This is rediculous that it takes so long to have your profile updated! But when it's somehting bad then it gets done in a few minutes same day. Why?</p>