EV
E V
1 reviews | Active since Feb 2023
11 Feb 2023, 12:21
No OTP sent but number correct
I am locked out of my account. OTP is never sent via SMS but my number is correct. Contacted via phone and it worked once. Then same issue after. Their phone lines are automated so it's impossible to get hold of a real person. Now struggling for months to get into my account that I still have to pay for on a monthly basis.
Helpful (0)
Replies (3)0
Replies (3)
Transunion Credit Bureau's replyOfficial
13 Feb 2023, 08:52We have escalated your query and one of our agents will be contacting you with feedback.
Kind regards!
Kind regards!
Transunion Credit Bureau's reply13 Feb 2023, 08:52
Official
We have escalated your query and one of our agents will be contacting you with feedback.
Kind regards!
Kind regards!
EV
E V's updateReviewer Update
13 Feb 2023, 19:37It is now 19:37 which is 10 hours and 45 minutes after your reply. I have not been contacted by an agent yet.
EV
E V's update13 Feb 2023, 19:37
Reviewer Update
It is now 19:37 which is 10 hours and 45 minutes after your reply. I have not been contacted by an agent yet.
Transunion Credit Bureau's replyOfficial
14 Feb 2023, 08:11We have escalated your query and one of our agents will be contacting you with feedback.
Kind regards!
Kind regards!
Transunion Credit Bureau's reply14 Feb 2023, 08:11
Official
We have escalated your query and one of our agents will be contacting you with feedback.
Kind regards!
Kind regards!