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I am convinced that their are no humans working at Transunion, except for their sales department. I had salespeople calling me continuously to sell me their products but when I encountered a problem all you get when you call their call centre is auto attendance taking you through menus and menus without the option to speak to a person.

I have logged numerous disputes with them and despite the fact that they stipulate that you will be contacted with a reference this never happens.

I have sent all the relevant documentation to them for a default on a small amount for a Telkom account that was settled in full.

Both myself and Telkom have sent the documents to Transunion. Months has gone past now and still this ridiculous default is causing so much problems that by the time they decide to remove it, a year would have passed and it would be removed automatically.