WO
Wynand O

1 reviews | Active since Dec 2016

01 Jan 2020, 06:27

My credit report accounts bouncing around, appear, disappear, then re appear day by day

Hi there. Im wynand from vredenburg. I had bad debt for a few years witch i had to funds to settle all the accounts in total of 11 late November 2019 month between 18-28. So i have all the proof of settlements and proof paid up letters. So as a change i recently joined transunion membership to view my Itc for a year subscription. Im currently back at work offs**** in Namibia water. So i check up on the updates so far regularly. My accounts have been fully updated so far from 11 to 1. Balance stays R0. All accounts were settled. Proof was giving and creditors updated from there side as well. The last week viewing my transunion my accounts are bouncing around. Then the accounts show green currently 1. The next day green 2 accounts, next day 1 again, next day green 3 accounts. The 1 staying most of the time is my nedbank witch i settled and both parties even the director from nedbank updated it from there side issuing me a secure letter of account closure. All these accounts are 4 years and up old witch should be removed with my proof send from my creditors and creditors updating from there side as well. Thow my transunion shows otherwise. Ive even asked again all my previous credit suppliers please updated again from your side, main offices department. Yet my transunion after november now approx 31 days accounts are appearing and disappearing frequently every day. Then 1 then 2 then 1 then 3. I cant get a credit score till this is resolved. Cause every time i view my credit record accounts appear and disappear and re appear. I thought having a subscription with them might help of some importanance but doesn’t look like it. My credit should view R0 witch is still correct. 0 accounts witch is not happening. Accounts still showing all view NU not updated. They should be by now and removed but the bounce away and back day by day and i don’t know hows it possible. And available credit score rating. Please help sort this out for me cause im in the dark now with this transunion membership credit report. My email is ***ve logged disputes/queries and challenged report on these accounts re appearing and disappearing and re appearing. Sorry for messaging this time. As I’m on night shift and signal good now and then. Good day and hope u can assist. My NCR is updated and all is updated after 1-2 weeks of resolving and paying everything and issuing paid up letters. Yet no luck with with transunion fully updating my credit record. After approx 31 days now. Its basically updated sofar 3/4 on my credit report. And nedbank account was created 2011. So it shouldn’t be a problem removing it and the other that were gone but re appeared, then disappeared and back now. I waited for there department for investigation to remove accounts and so some were removed successfully but all of a sudden re appear the disappear and then re appear again. Im confused.Compuscan updated, NCR updated all basically after short time of settling and sending proof to creditors except transunion.Basically i need to phone them again but doing so from a satellite phone where I’m currently isn’t going to be a wise decision.

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Replies (3)
Transunion Credit Bureau
Transunion Credit Bureau's reply02 Jan 2020, 06:54
Official
Good day, we have sent you an email to assist you with your query, looking forward to your reply. Thanks, TransUnion 
WO
Wynand O's update02 Jan 2020, 07:50
Reviewer Update
Hi, ok so i viewed my credit report now again. Nedbank is showing OK and NU. This account is today 9years old and fully paid up late November. It should be removed not showing ok and still listed as a green account. That account is paid up, settled and closed late November. 2 purple blocks showing NU why? Then the African bank one was active. Paid full and closed as well late November, even 9years old today since opened. 2 blocks as well showing NU not updated? Why i don't have any debt and my balance is R0. Why would 2 account ( 9years old now 2020 ) paid in full and settled already now 2 months past with creditors and myself proof send and i phoned numerous of times still show on my report. It should be clean. No accounts, balance R0 witch is correct must show. Like i say these only 2 listed accounts are both 9 years old today opened 2011. Paid full and settled and closed late november with all neccessary proof transunion asked Its still showing after 2 purple blocks Not Updated. It should be there for once 9years old already and like a good guy trying to change his life or debt to settle all still show after 2 months after being debt free. Please clear or update and remove these 2 accounts thats now 9years and 2 months listed on my name. After 2 months now it shouldn't be viewing on my itc as i have no debt.
WO
Wynand O's update02 Jan 2020, 08:10
Reviewer Update
image.png 91.16 KBthese 2 green accounts are 9 years old. Paid/settled/closed/ with all necessary proof send to transunion late November. Its now basically starting 2 nd month both still visible and showing not updated yet. Why? When i scroll up my history shows 4 accounts? All these account go up to 9 years old today why still be visible when I've got R0 balance, no Debt! My record should be clean and sparkling but yet it still shows bad with all the negative information on my credit report witch i breaked my back to try and clean up 2 months back. Nobody else carries this negative information after 2 months anymore only transunion! Not NCR not compyscan all showing good.