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priscilla V

1 reviews | Active since Feb 2017

23 Sept 2026, 18:35

Multiple Data Errors on Credit Profile — Pricilla Van Dyk, ID ***

1. Nimble Group (Account ***) The two-year payment history shows a "B" (account prescribed/final closure) status for June 2026, immediately followed by "150+" (150+ days in arrears) for July and August 2026. An account cannot be legally prescribed/closed and then simultaneously reflect as severely in arrears in the following months. This is a direct contradiction in your own data. 2. *** (Account opened 13 April 2022, opening balance R200,000) Reflects "B" (prescribed) in February 2026, following 15 consecutive months of "150+" arrears. Please confirm the current status of this account and the basis on which it is being reported. 3. *** (Account opened 22 June 2022, opening balance R13,000) Same pattern — "B" (prescribed) in February 2026, following 15 consecutive months of "150+" arrears. Please confirm this account's current status. 4. Mix Telematics (Open Account without Credit Limit, opened 9 March 2023) Shows 13 months of "150+" arrears, a single "OK" month, then reverts to "NU" (not updated) with no resolution status shown, despite the account having been sold to a third party (Nimble). This account's true status is unclear and requires clarification. Given that accounts reflecting as prescribed or paid up should not simultaneously carry unresolved arrears status, I request that you: Correct or remove any account information that is factually inconsistent, inaccurate, or that you cannot substantiate with credible evidence, as required under Section 70 of the National Credit Act; and Provide me with written confirmation of what evidence was used to verify each of the above accounts, as I am entitled to under the Act. This inaccurate information has directly resulted in a credit application being declined, and my credit score dropping despite my consistent and increased payments. I require this matter resolved urgently and without delay. Should this not be resolved satisfactorily, I will escalate this matter to the National Credit Regulator and pursue any further recourse available to me under the National Credit Act.

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Replies (1)
Transunion Credit Bureau
Transunion Credit Bureau's reply25 Sept 2026, 11:28
Official

Hi there, thank you for contacting TransUnion South Africa, 

 I have escalated your query and one of our agents will be contacting you with feedback.