MOST PATHETIC SERVICE

As a passport holder you can not obtain your credit report online; Transunion; after holding for close to 35 minutes, sends we from pillar to post after being put through to the credit report department, as a passport holder i was then put through to the dispute department. Only to be told they can not assist me. So as a passport holder I am not entitled to my credit report; is that the ************** we deserve to receive?