Misleading Information & No Transparency on Debt Review Status

Title: Misleading Information & Lack of Transparency

I am extremely disappointed with the service I received from TransUnion South Africa. Despite being told that my debt review flag has been removed, the CBA system still shows my clearance as pending.

There has been no transparency or clear explanation regarding why my profile is still flagged incorrectly, even after submitting all required documentation. The conflicting information is frustrating and has caused unnecessary delays in my financial matters.

TransUnion needs to provide accurate, timely updates and stop giving misleading assurances. Customers deserve honesty and clarity, not contradictory statements.