BS
Bongani S

1 reviews | Active since Dec 2012

01 Oct 2019, 14:17

Lazy Call Centre Staff.

It seems that the customer service call centre at Transunion has developed a hearing problem. Staff are blatantly hanging up on us and there seems to be nothing one can do about it. There is no email on the website I could use to get hold of a manager etc just the 0861 number which we keep getting dropped off. I am not happy with your customer service at this stage, you are treating me and other customers as beggars.

0
Replies (2)
Transunion Credit Bureau
Transunion Credit Bureau's reply02 Oct 2019, 06:56
Official
Good day, we have sent you an email to assist you with your query, looking forward to your reply. Thanks, TransUnion
BS
Bongani S's update02 Oct 2019, 15:57
Reviewer Update
Thank you for the response, I received a call from Transunion and all has been resolved to my satisfaction.