Judgement that's not being removed from my profile

Item: Transunion Credit Bureau
Rating: 1
Author: Bridgette L

I disputed a judgement on my credit profile in January and submitted proof of payment and paid up letter on 15 April 2026, I was informed that the dispute would be resolved with 5 working days and until now the judgement has not been removed from my profile, everytime i try and make a follow up, I get told that the matter is being escelate and the would be resolved within 48 working hours. It's really frustrating because it's impeding me from getting credit

Helpful (0)

Replies (3)

Transunion Credit Bureau's replyOfficial

06 May 2026, 15:06

Hi there, thank you for contacting TransUnion South Africa,

I have escalated your query and one of our agents will be contacting you with feedback.

Transunion Credit Bureau's reply06 May 2026, 15:06

Official

Hi there, thank you for contacting TransUnion South Africa,

I have escalated your query and one of our agents will be contacting you with feedback.

Bridgette L's updateReviewer Update

06 May 2026, 15:37

I was told the same thing for the past 5 days or so

Bridgette L's update06 May 2026, 15:37

Reviewer Update

I was told the same thing for the past 5 days or so

Bridgette L's updateReviewer Update

06 May 2026, 15:41

The only thing i need for the case to be treated either urgency and have the judgement removed manually from my profile

Bridgette L's update06 May 2026, 15:41

Reviewer Update

The only thing i need for the case to be treated either urgency and have the judgement removed manually from my profile