INSUFFICIENT INFORMATION THAT COST ME A HOUSE!!!!!

I checked my own credit profile as I want to apply for property.To my surprise my car & house hold insurance(telesure) was reflecting twice of which I only have one policy with them.I am registered as Married on my credit report, yet I am single.There is also an absa credit card reflecting on my report yet I paid off & closed that credit card account years ago.I then called in at the Transunion call centre on the 02/03/15 to enquire how I can fix all of this,I spoke to CathBeth who advised me that he will log a call & it will be fixed & will take 20 working days to fix this. I advised him I want to apply for property & might loose the property I want because I can't wait that long.He told me that's the procedure.He then gave me 3 ref# & told me to email my ID & proof of residence to an email add he gave me,I then received 3 sms stating the same thing on the same day & on 09/03/15. I have just called in and spoke to Nonhlanhla & she told me that I had to send in an affidavit,which was NEVER communicated to me.She told me to call back tomorrow as she cant help me & everybody else is in a meeting. I am greatly inconvenienced by this terrible service and nobody at Transunion cares!!!!