Incorrect update on credit profile

I am writing to express my concern and disappointment regarding the handling of my credit dispute. I initially submitted the dispute for 30 days in arrears regarding incorrect information reflected on my profile. I also provided the required supporting documentation at the time of submission.

Despite this, I continue to receive automated responses requesting the same documents I have already submitted. This has caused unnecessary delays and frustration, especially considering the credit provider in question has confirmed they have submitted the corrected information to TransUnion on their end.

I would like to understand the reason for the continued delays and why the dispute appears unresolved, despite all the necessary supporting information having been provided. Please kindly furnish me with a clear and final update on the status of my dispute, including any outstanding issues from your side, if applicable. I respectfully request that this matter be prioritised and resolved without further unnecessary delays. Because it’s affecting my credit score.

Thank you for your assistance. I look forward to your urgent response.