nS
nizaam S

1 reviews | Active since Sept 2012

12 Aug 2025, 15:56

Incorrect payment history Utterly digusted

Im giving Transunion 2 stars mainly because, they do respond to queries when posted on hello peter but that shouldn't be the case in the first place. I logged a dispute to update my MR Price account which was never in arrears at all and even sent through the letter from MR Price stating my account is current and up to date and also provided statements. The month of August now shows in arrears for this account on my credit report which is incorrect, and i followed up with MR Price as well and they also confirmed account is up to date, i need Transunion to rectify this immediately as this has impacted my good credit rating due to inaccurate information reporting. I sent through 3 emails already with the letter from MR Price and my statements

0
Replies (2)
Transunion Credit Bureau
Transunion Credit Bureau's reply12 Aug 2025, 16:02
Official
Hi there, thank you for contacting TransUnion South Africa, 

 I have escalated your query and one of our agents will be contacting you with feedback. 
nS
nizaam S's update15 Aug 2025, 12:31
Reviewer Update
Hi Mr Price confirmed the instruction was sent via a SFTP, TransUnion is aware of the method they receive all instructions from Mr Price. Please have that department check and update and close my dispute and update my records on my credit profile please